FAQ
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A: Electronic documents are more secure and less prone to damage and loss than paper documents. Duplicate copies can be made in seconds and stored at multiple locations -- ensuring that there will always be a backup copy in the event of fire, earthquake or flood. Meanwhile, documents can be centrally stored and filed so that lost, misplaced or misfiled documents become a thing of the past. | Q: Is a scanned document a legal copy?
A: Yes. A scanned document is considered a legal copy as long as it can be proven that it has not been altered. Storage on non-rewritable media, such as a CD or DVD is usually sufficient. Some document management softwares can also track a document's accessibility, use and alterations to further verify its authenticity. |
A: Electronic documents are far more secure than paper documents. Large volumes of highly confidential material can be stored in a fire-proof safe. When centrally stored on a network, multiple people can access documents without losing or misfiling them. And backup copies can be made with a few keystrokes. | Q: How can VIA help my business?
A: VIA can turn your paper headaches into a paperless solution with solid ROI. If your business accesses paper records on a regular basis or is required to keep records for a set number of years, VIA can convert these paper records into electronic documents that can be stored in-house, quickly duplicated and easily accessed. | | Q: How much is this going to cost? A: VIA's pricing varies depending on the scope of the work. Our pricing typically falls within the industry standard of 6 cents to 12 cents per image scanned. Obviously it takes much more time and energy for us to create 1,000 1-page documents than it would to create 1 1,000-page document. Also, "clean" files (well-organized files that contain pages of uniform size, standardized formats and no damages) can be processed much faster. Finally, we tend to offer discounts for high-volume clients. For more specific pricing, please contact our sales department at 559-731-7095 or our main office at 559-864-3863. Q: Why should we meet before offering a quote?
A: Meeting with a sales representative from VIA is important for many reasons. First and foremost, if you are thinking about scanning, you obviously place a high value on your documents. Therefore, you should know who is going to be handling them before letting them out of your sight. We feel that it is important for you to get a sense of who we are so that you can be confident that your files are in good hands. We also feel that our sales representatives can better serve you if we know what kind of office environment is using them. Finally, we would like to pick up a sample batch of documents from you that we will promptly return with a free demonstration. This sample batch will give you a better sense of our service and provide us an opportunity to customize our service to your office's needs. | Q: What do you do with my paper documents?
VIA's scanning process involves three steps: - Document Preparation: We remove staples, paperclips, etc., unfold pages and reposition post-it notes in preparation for the documents to go through the scanner. Occasionally, on pages that are nearly blank, we will place a small but conspicuous stamp on a page in order to make sure that the image is captured by the scanner.
- While scanning, we use a combination of manual and automatic checks to make sure that every page is scanned and that each blank page is deleted.
- After scanning, the documents are placed back into their original files, binders, boxes, etc. and returned to you with electronic copies.
| Q: How do you store the electronic documents? A: VIA insists on providing our clients a free, non-rewritable copy of your documents. We can also provide web-hosting of your documents or Q: How do I find my electronic documents? Q: Can VIA provide regular scanning services for my business? Q: What kinds of document management softwares are available?
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